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Terms of Service

Welcome to Sleepy Nico's website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and safety guidelines govern Sleepy Nico’s relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timelines, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Although every effort has been taken to display actual product colours on this site, they may appear differently onscreen.

In the event of a claim, settlement will be limited to the value of the defective goods, and will in no way extend to consequential loss, howsoever caused.

The contract of sale is achieved on receipt of goods or after you have received the online confirmation of the delivery. If you do not receive either the goods or an online confirmation within two weeks time, you are not bound by your order anymore.

We continually aim to improve the product further, due to which minor deviations with respect to the online pictures or descriptions of the products might occur. As long as these deviations do not mean that the products contain defects, Sleepy Nico have met their obligations.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Sleepy Nico’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.


We will exchange Sleepy Nico products bought from this website within 14 days of receipt, unused, unwashed and in its original packaging. We can not exchange products bought form another party. You will need to email us about your intentions first and then send the product to the address given in the Contact Us section. It will also be your responsibility to cover the resending costs.


The Consumer Protection (Distance Selling) Regulations 2000 give you the right to return unwanted goods for a refund of the purchase price. (Delivery charges if applicable are not refundable).
We will offer full refund for goods purchased from Sleepy Nico website and returned within 14 days of receipt and acceptance of the order. Your purchase must be in the condition that it was sold. We cannot offer a refund or exchange on goods that have been used, soiled, have an odour, are damaged or appear to have been washed, cleaned or repaired. We cannot offer a refund, credit note or exchange until the goods have been received and verified by us.

You don’t need to give a reason why you wish to return the item but we would like to hear your opinion to find ways to improve our products.

Exception (Regulation 13): If you order something from us that has to be made specifically for you (such as a Custom Made carrier), unless it's faulty, it cannot be returned.


You’ve got the right to cancel your order within 14 days of purchase. You must give a written notice of cancellation. Email us at

Defective Items

If you discover that the item you purchased has defects you need to inform us within 14 days. You then may get a full refund, replacement or repair if possible.

You will need to send the defective item back to us and it will be Sleepy Nico’s responsibility to send the replacement item to you. We cannot be held responsible if care conditions are not followed correctly.


Sleepy Nico carriers will be sent using Royal Mail tracked to UK Mainland addresses. Delivery aim is 3-5 days (once the package has been dispatched). Tracking – an email will be sent to you with a tracking link. Carriers sent overseas will be sent using Royal Mail with a delivery aim of 3-5 days.

During Covid 19 we have changed to couriers but will review this once restrictions ease. Please expect some delays due to general services being interrupted. We are currently sending goods out within 1-3 working days.

Dates stated for delivery of items are approximate only and Sleepy Nico will not be liable for any delay in delivery however caused. If Sleepy Nico fails to deliver the goods for any reason unless it was beyond Sleepy Nico’s reasonable control or the customer’s fault, Sleepy Nico’s liability will be limited to the invoice price of the goods.
Sleepy Nico will not be held responsible for non-delivery or delays caused by customers giving incomplete or incorrect delivery address.

Privacy Policy

Sleepy Nico Privacy Policy

Date of latest revision: 24/5/18

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
If you order a custom made carrier using a Sleepy Nico order form, the paper copy of this order is also hel as "Order Information".
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail using the details provided below:

Sleepy Nico
Lynsey Morgan, Director - Sleepy Nico's Data Controller

46 Parklands

United Kingdom

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have and control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Sleepy Nico, 46 Parklands, Widnes, Cheshire, WA8 4NQ or email us at

If you believe that any information we are holding on you is incorrect of incomplete, please write or email to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Sleepy Nico website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Sleepy Nico and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website of the information, products, services, or related graphics contained on the website for ant purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Sleepy Nico. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Sleepy Nico takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Sleepy Nico website security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where